BENEFITS DATA SOURCE (BDS)_INTERNAL CLIENT SERVICES COORDINATOR

About Us

WTW (NASDAQ: WTW) is in the business of people, risk and capital. With roots dating to 1828, our company has over 46,000 colleagues serving more than 140 countries and markets. Our values – client focus, teamwork, integrity, respect, and excellence – underlie all that we do, including how we behave and interact with each other.

The Business

The Research and Innovation Center (RIC) serves as a center of excellence for developing research papers, synthesizing technical developments, and managing and implementing new data resources and tools.

Within RIC, the Benefits Data Source (BDS) team works directly with consultants to design and deliver benefits benchmarking solutions to clients around the world. The team focuses on the following activities:

• building/maintaining the database infrastructure, including standardized tools and reports,
• maintaining the integrity of the data through data cleaning, analysis and reporting,
• developing customized client reports and consulting directly with clients in situations where BDS analytics are a major part of a consulting project.

The Role

As a BDS Global Benefits Management (GBM) Coordinator, you will work as part of the BDS team. You will have the opportunity to:

• Collaborate with GBM teams on BDS data collection and data management activities
• Use and develop coordination, communication, and project management skills

Key activities include:

• Coordination of data collection and data management activities between clients, WTW colleagues and BDS teams to ensure timeliness and quality of work
• Understanding and adherence to approved process documents, workflows, templates, and training materials
• Effective understanding and use of various tools and platforms in the collection, processing, and reporting of data
• Promoting collaboration, innovation and learning culture
• Ensuring adherence to Excellence standards.

About you

• Bachelor’s degree an asset, preferably in a program with emphasis in Business
• Proficiency in Microsoft Office (Word, Excel and PowerPoint)
• Experience in Client Services
• Exceptional written and verbal communication skills
• Well organized and detail oriented, effective time management skills
• Ability to multi-task and work under tight deadlines across multiple projects in a fast-paced environment
• Structured problem solving and analytical thinking
• Ability to work effectively both independently and as part of a team

Willis Towers Watson is an Equal Opportunity Employer, and as such observes Law N° 19.691 and Decree 73/019 in all its open positions. Our recruitment processes contemplate indistinctively all candidates that fulfill the requirements disclosed under "The Role" and "About you" sections.

By providing your personal data to apply for this position, you consent that Willis Towers Watson Uruguay S.A. may process and transfer your data internationally to other entities of the Willis Towers Watson group, in accordance with the provisions of Data Protection Law 18.331 and other regulations in force, with the purpose of assessing your candidacy for this position or for any other position aligned with your profile. You have the right to access, update, rectify and request the deletion of the information provided at any time. Please visit this site for more information on how we collect and use all details provided to us through our job application process: https://careers.wtwco.com/applicant-privacy-notice/